Online businesses are now a necessity for everyone. In this digital age, if you have a business, whether big or small, you will need some kind of online presence that will allow your brand to reach out to the world even more. Gone are the days when you need a dedicated person on a phone to answer to the client calls. The new world now makes it easier for you to connect with your clients and gain new ones.
WhatsApp is the new popular app that is hugely popular worldwide. It started out as a messaging platform which has now transcended to a new exemplary app which is now the benchmark for future apps. Thanks to the ever-changing features, WhatsApp is now one of the best apps that you should have on your phone. Instant messaging over the internet upgraded to phone calls, then video calls and now with 24-hour statuses, it is now more of a social app unlike any other.
WhatsApp Business is another branch of this app which allows whole businesses to run through it. This is more like a portal through which vendors can connect with the customers instantly and conduct their business accordingly. WhatsApp Business came into being when WhatsApp was acquired by Facebook and it implemented the business aspects of the popular social platform into the messaging platform.
WhatsApp currently has 2 billion monthly active users. The amount of traffic that goes onto the app is insane. A vast majority of teens, youth and a few older people also prefer to chat on WhatsApp rather than any other messaging app. The engagement levels on WhatsApp are higher than Facebook – as revealed by Mark Zuckerberg.
If you are new to the app or have no idea about WhatsApp Business then take a look at the following infographic which is the proper guide on how you can manage your business through it.
Infographic by: headwaycapital