Automated transcription service Otter is launching an AI
feature called ‘AI Chat in Channels,’ to its group chat functionality ‘Channels.’
Channels work pretty much like Slack chats, where people can connect with
frequent collaborators and share transcripts with each other.
With the help of the new AI integration, groups will be able
to ask a chatbot questions related to their older meetings. The chatbot will
then gather information from all the meetings that group members have participated
in, and generate answers to the prompts asked.
The reason why this AI functionality is unique is because
unlike other AI chatbots that are commonly found in single-user chats, it
allows multiple people to ask it questions, hence enabling faster team work. Moreover,
Otter is increasing the extent of meetings that the AI chatbot can draw data
from. Previously, within a specific transcript, the chatbot could only respond
to questions about that single meeting / conversation. Now, the bot can collect
data from all prior meetings and transcripts of the user.
Lastly, Otter is also introducing an AI conversation summary
feature that is capable of identifying action items during an ongoing meeting. Other
generative AI features that Otter has added to its platform in the past include
a chatbot that attends meetings for users, and a meeting summary generator in
transcripts.
All of Otter’s AI features will be available to users as part
of its free Basic plan.
