Modern day store associates put customers at ease; they are smart, savvy and know what it takes to ensure that perfect sale. If customer is king, the ubiquitous store associates are the king's most trusted advisors, guides, influencers, and friends - in short - they are best positioned to be metamorphosed into superheroes!
With clienteling, your associates will know How to sell, what to sell, when to sell, what to recommend, and when to recommend! Have you created your Store Superhero yet?
Source: blog.capillarytech.com
So how can associates sweep customers off their feet and position your brand right at the top of the customer's mind? Capillary Clienteling answers with Top 7 things your store associates will need to reinvent themselves as the store superheros.
Selling Artistry
The Walking Talking Catalog Feature
Some Smooth Talking
The On-Call-Informer Attribute
Human Up-Sell And Cross-Sell Engine Specs
Customer Centricity
Empower the store associates with knowledge of customer preference, which they can map to on-going in-store deals and discounts!Globally, the response from customers to clienteling is unmatched compared to any other direct retail marketing strategy!