Meta has gotten a step ahead with machine learning to develop a new bot responder dataset, BlenderBot 3, which is designed to chat with users in a more advanced manner, including providing more prompts to guide users through steps in relation to specific inquires. The bot’s technology combines two recently developed machine learning techniques, SeeKeR and Director.
According to Meta, the bot is created to “learn how to improve its skills and safety through natural conversations and feedback from people,” which in comparison to the previous versions of BlenderBots, is its special ability. In addition to that, the reason behind BlenderBot’s superior performance is that it is built from Meta AI’s publicly available OPT-175B language model, making it about 58 times the size of BlenderBot 2.
Moreover, Meta will be making this dataset publicly available and allowing users to ask questions to the bot, which in return would provide Meta with more feedback, hence helping it to improve the technology. On the other hand, businesses would be able to use the technology for 24/7 automated customer service.