Handling sales processes is no longer an easy task. Businesses scale up at any possible time, owing to the advancement of technology as well. But whether it's offline or online, keeping a track on sales is essential for the growth of any corporation. Big or small, monitoring sales spikes can help the company move ahead in its goals and accomplish its mission as well.
There are different types of calculations that you, being a smart sales leader, should be keeping an eye on. Profit and productivity are just two basic metrics of sales. In fact, if you do your calculations properly, you can even monitor the customer trust rate of your brand. This is actually established by quantifying the reviews along with promotion made by your customers. The greater the positive reviews by customers and their recommendations, the bigger the possibility of your company's sales growth.
Another aspect related to customers is how they are acquired. What does it take for your company to turn prospective customers into actual customers? Calculations related to customers may sound straightforward and pretty obvious, but there are a lot of other factors that contribute to sales too. These include profit generations and proper analysis of the entire sales and marketing strategy of the company.
An additional, sometimes not so obvious aspect is the productivity and time spent by the representatives of your company on the phone. Think about it. If your company has a lot going on with representatives talking via phone calls, you need to take into account the time involved in each phone call. It will also help you understand whether phone calls are working out in generating any new sales or leads. Have a look at the following infographic to see how you should be working out each of these calculations.
Infographic by: TDinsights