Retail is in trouble, but maybe not for long if artificial intelligence has anything to say about it. Currently, AI’s adoption is still small industry-wide, but in just two years its adoption skyrocketed by 600%. While currently less than a third of retail operations are using AI, those that are stand out from the crowd in some pretty meaningful ways.
AI has been used to streamline the supply chain for nearly a decade now, but that’s not the only place where AI can make a big difference. In production AI can help with forecasting demand, talent management, and even electricity use. In stores, AI can help customers have a better shopping experience and make recommendations. AI chatbots can help with customer service, often leaving customers happier than if they had interacted with an actual human.
There are numerous ways that AI can help save retail from the forecasted retail apocalypse. Learn more about retail and the use of AI from the infographic below!
infographic by: blog.noodle.ai