Learning from Apple's Customer Service #Infographic

Published by Web Desk Thursday, June 28, 2018

Technology retailers have been struggle in recent years as sales shift online. But one chain has managed to hold on to strong sales, despite a minimal number of stores nationwide. The Apples store makes 5 times the sales from one-fifth the number of stores as Best Buy. And with only 270 locations, manages to outsell Best Buy, AT&T, and Verizon.

What makes the Apples store so unique? It’s customer service model, based on hospitality training from the Ritz-Carlton, has played a huge role in developing a loyal customer-base. More than half of customers will leave a brand they love after a few bad experiences. Yet, in 2018 Apple’s customer loyalty hit a record high at 90% proving they’re service is truly the gold standard.

Customer’s don’t just expect a great experience, they’re willing to pay a premium to get it. Learn how Apple outshines the competition in this infographic:


Infographic by: hospitalitymanagementdegrees.net

Share This Infographic On Your Site

<p> <a href='https://www.visualistan.com/2018/06/learning-from-apples-customer-service.html'><img src='https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj8WyksAwfDV6apn2crY4Ahp1WfrqOjKp8Mag7FjhorUPLff_pIXbHE1roODnmX1o3p0gIN25OMsH4O_W_yIPY61DtFaovIWhtrMfp0D_pKH3h1p8dxaOzxQDB18t488H0uNjFr7CSfKoGk/s0/applestore-final.png' alt='Learning from Apple's Customer Service #Infographic' width='640px' border='0' /></a>You can also find more infographics at <a href="http://www.visualistan.com">Visualistan</a></p>