CIOs are uniquely positioned to drive their organizations forward into the "age of the customer." That's because any organization-wide shift to improving the customer experience today must be driven by technology. But it may not happen naturally: CIOs must seize the initiative and drive strategy and process around developing CX innovations.
Infographic by: yottaa
![Hacking Value Delivery: CIOs and the Age of the Customer #infographic #Business #Marketing Hacking Value Delivery: CIOs and the Age of the Customer](https://s-media-cache-ak0.pinimg.com/originals/14/ef/70/14ef70c7d38e6769d0f0a63691f49355.jpg)