Survey Shows Strength and Weaknesses of Instant Translation Apps

Published by Web Desk Thursday, October 22, 2026

Many people planning a trip abroad will be tempted to use their phone to handle the language barrier. A new Preply survey suggests that you may want a backup plan. Of more than 1,200 Americans who used translation tools abroad, 57% found them robotic and unnatural. Nearly half said they made interactions with locals feel less personal. There are ways to strike a balance, though.

Nearly three in five travelers learn basic phrases before traveling. This includes simple greetings and polite responses like “hello” and “thank you.” Phrases for ordering food and asking for directions are a great start, too. Save more complex interactions for a translation app and attempt simple phrases yourself.

Keep the app on hand as a backup. Translation tools can be very helpful for quick lookups, but if you have a face-to-face conversation, put the phone down. Many respondents cited awkward moments and discomfort from lack of eye contact while using translation apps in conversation.

Don’t underestimate the power of using gestures either! Pointing and miming were the second most popular way to communicate. A short language course seems to be the most powerful tool travelers have at their disposal. Two-thirds took a course to feel more confident, and 65% hoped it would help them connect more meaningfully with locals.

infographic by: preply.com