The team at Qualtrics revealed a surprising variety in how workers feel about AI in the workplace. Why do workers in Lima feel more positively about AI than workers in London? Maybe the team’s map can give us some ideas. Chinese workers are the most optimistic about AI improving their job experience. Perhaps this is because exposure breeds optimism. The Chinese government has heavily invested in AI development. In developing economies, AI rollout is framed as a ladder that closes skill gaps and lifts wages, leading to more optimistic workers. But in wealthier economies, workers are more likely to see it as a threat to their existing job security. English-speaking countries tend to be more skeptical, according to this map. This could be because their news coverage leans more toward automation anxiety and stories of job loss, which shapes public perception. The Qualtrics study certainly leaves us with a lot of food for thought.
infographic by: www.qualtrics.com
