WhatsApp has been receiving backlash over its recent policy update that states the sharing of user data with parent-company Facebook. While WhatsApp had been sharing user data with Facebook for years before this update, users still had the choice to opt-out of data sharing with Facebook.
Ever since these changes have been brought to WhatsApp’s policy, users have not been happy and are criticizing the social media company for it.
In response to the criticism, WhatsApp shared a Twitter post as an attempt to assure users that the updated policy does not affect the privacy of users’ messages.
We want to address some rumors and be 100% clear we continue to protect your private messages with end-to-end encryption. pic.twitter.com/6qDnzQ98MP— WhatsApp (@WhatsApp) January 12, 2021
The concern has also become a part of WhatsApp’s FAQ where it is being addressed. It explains that neither WhatsApp nor Facebook can see a user's private messages or listen to their calls, message and call are not retained, location will be kept private, and other data including contact information and group membership will remain private as well.
However, one thing that still remains unaddressed is the data that WhatsApp intends to share with Facebook, since it has chosen to only highlight the one that it won’t be sharing with Facebook.