95% of consumers are prone to sharing bad experiences with other people. 30% of customers share positive reviews via social media. Based-upon these stats, it is a no-brainer that people share more when something goes terribly wrong, as opposed to when they are subjected to a stellar customer experience.
7 Cut-Throat Mobile App Customer Retention Techniques For Modern-Day #infographic
95% of consumers are prone to sharing bad experiences with other people. 30% of customers share positive reviews via social media. Based-upon these stats, it is a no-brainer that people share more when something goes terribly wrong, as opposed to when they are subjected to a stellar customer experience.
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