50% of organizations currently rank technicians soft skills training as either their first or second priority. 41% of small and medium sized businesses are using or planning to use drones within the next 1-2 years. 40% by 2020, over 40% of field service work will be performed by technicians who are not employees of the organization that has direct contact with the customer.
![Field Service Trends: What Will The Field Service Industry Look Like By 2021? #Infographic #Business #Drone #Trends Field Service Trends: What Will The Field Service Industry Look Like By 2021?](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj6Zfx_TTkoZ_vI1hguTiPZBQKDm22PqkR5XJWt4USh2wA1RZXwolp4O8VqWIDy_34Ul9sWogClkxj36SCFlZEAJjuD4gdpLgvATpEIxKymtslP-O55L4oFwAO_qvYKnz9ur9Gr23La-i-U/s0/INFOGRAPHIC-The_Future_of_Field_Service.png)
Infographic by: getapp.com
![Field Service Trends: What Will The Field Service Industry Look Like By 2021? #Infographic #Business #Drone #Trends Field Service Trends: What Will The Field Service Industry Look Like By 2021?](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj6Zfx_TTkoZ_vI1hguTiPZBQKDm22PqkR5XJWt4USh2wA1RZXwolp4O8VqWIDy_34Ul9sWogClkxj36SCFlZEAJjuD4gdpLgvATpEIxKymtslP-O55L4oFwAO_qvYKnz9ur9Gr23La-i-U/s0/INFOGRAPHIC-The_Future_of_Field_Service.png)
Infographic by: getapp.com