Empathy is the ability to understand other people's emotions and what they are thinking or feeling. There are two types of empathy: Affective Empathy and Cognitive Empathy.
![20 Ways to Improve Empathy At Work #Infographic #Empathy 20 Ways to Improve Empathy At Work](https://i.imgur.com/vs2fC8h.jpg)
Infographic by: getcrm.com
![20 Ways to Improve Empathy At Work #Infographic #Empathy 20 Ways to Improve Empathy At Work](https://i.imgur.com/vs2fC8h.jpg)
Infographic by: getcrm.com
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