CRM: A Complete Business Solution #infographic

Published by Web Desk Thursday, November 6, 2014

A CRM is a complete business solution package that carries solutions for streamlining your business processes, marketing and customer relationship management. Using a CRM software you can boost up your productivity with reduced manual effort and absolutely no chance of error. The CRM systems have been the trend setters in the recent years and according to analysts the software bagged $ 12 billion only in the year 2012 and the 8% of this total sum was claimed by social CRM. Forecasts tell that by 2016 half of the CRM applications will be delivered by SaaS. Against each dollar spent on a CRM, an ROI of $6 is gained. CRM also improves customer retention by 27%. The big data problems can also be solved using a CRM system since its saves the time salespersons put in searching information.


Infographic by: cosmoscrm

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