It is confirmed that keeping your clients happy produces more sales than discounts or offers. Use these tricks to create a positive and happy environment that distinguish yourself from your competitors Do not forget your manners: “Please” and “thank you” will give a good impression to any person that may step into your office. Remember everybody’s names: Mention the name at least twice during the conversation with your clients. Tell them they are special: Not only actions but also words are important. IF they listen to you saying that you really appreciate them, the day in which a person makes business with you will be much better. Show them you are doing your best: Although you cannot do all the things they asked you for, just try doing it and showing how much you care about it. Keep an honest smile: Smiling in a true way will always help you.