The Case for Customer Service #infographic

Published by Web Desk Thursday, April 10, 2014

Grow your brand image, excellent customer service keeps your existing customer base happy and lowers your operational costs. Consider the research that shows that the average business in America loses 15 percent of its customer base each year due to customer service issues. At the same time, it can be seven times more expensive to acquire a new customer than it is to retain a current one.

Infographic by: enterprisehive

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