The team at Qualtrics compiled a list of the 100 most popular uses of AI with data on how these categories changed in popularity from 2024 to 2025. Among this huge list, we can see some patterns emerge. The most popular use for AI in 2025 is for personal and professional support. Use in this category nearly doubled from 2024 to 2025. People use AI to organize their lives, manage their time and create schedules, prepare for job interviews, plan their workouts, and even manage parenting and emotional situations. Now, some use it to simulate a conversation with deceased loved ones or as a coach to improve confidence. Overall, we can see that AI used as a therapist or counselor is the most popular use case in 2025. This is somewhat surprising and perhaps concerning since generative AI doesn’t actually think or empathize as a human. It’s a predictive text model with responses based on probability. Even so, it seems many users find it helpful to reflect and sort through their thoughts and feelings with the help of AI.
infographic by: www.qualtrics.com
