In today's fast paced work environment, many doctors and other healthcare professionals take an aloof stance when it comes to their patients. Rather than truly communicating with patients as individuals who have emotional needs, these doctors would prefer to focus solely on the job at hand: determining and treating a patient's disease. While this may seem a more efficient approach, if you are a healthcare provider you are in fact much better served by taking the time to make a personal connection to your patients.
Simply by being willing to engage in patient communication, you can improve patient loyalty. Sickness makes people feel vulnerable, and so it is crucial to be sensitive to patients' emotional needs. Patients may also have questions or concerns that they would like to discuss with you. The bottom line is that if you can manage to reassure your patients and make them comfortable in your presence, then they will likely continue to seek you out for care."
Infographic by: televox
Simply by being willing to engage in patient communication, you can improve patient loyalty. Sickness makes people feel vulnerable, and so it is crucial to be sensitive to patients' emotional needs. Patients may also have questions or concerns that they would like to discuss with you. The bottom line is that if you can manage to reassure your patients and make them comfortable in your presence, then they will likely continue to seek you out for care."
Infographic by: televox
